Disaster Case Manager at Plexos Group, LLC in Ruidoso, NM

Overview

Plexos Group, LLC, a premier program delivery and project management company, is actively seeking dedicated and compassionate Disaster Case Managers to join our team in Ruidoso, NM. This role is pivotal in supporting a wildfire disaster response program, providing comprehensive case management services to survivors impacted by wildfires. If you are passionate about helping communities recover and thrive, this opportunity is for you.

 

About Plexos Group

Plexos Group has been a leader in managing large-scale and complex projects funded by federal, public, and private sources since 2012. We specialize in designing, staffing, and managing programs across various sectors, including infrastructure, construction, education, housing, and healthcare. Our mission is to help state and local governments, public agencies, school districts, and private stakeholders restore continuity and build resilience for the communities they serve.

Position: Disaster Case Manager

Location

Ruidoso, NM

Salary

$28/hr

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)

Essential Duties and Responsibilities

Client Assessment and Support

• Meet and Interview Clients: Conduct assessments to understand ongoing needs and match available state and federal programs to address unmet needs.
• Develop Client Profiles: Manage information input to the central case management system, reflecting updates and monitoring progress.
• Coordinate with Agencies: Work with agencies like FEMA, USDA, and NM Human Services Department to coordinate programmatic solutions.
• Provide Guidance and Support: Offer compassionate communication and support through various channels, including in-person, phone, and email.

Documentation and Reporting

• Complete Case Notes and Records: Maintain accurate and timely case notes, files, and records using appropriate tracking and database systems.
• Generate Reports: Regularly report on client progress, ensuring compliance with federal, state, and local funding guidelines.

Participation and Compliance

• Staff Meetings and Trainings: Participate in all required meetings, trainings, and educational workshops.
• Compliance with Guidelines: Ensure all activities comply with program guidelines and regulatory requirements.

Skills and Abilities

• Quick Learner: Able to learn quickly and exercise discretion in program selection.
• Organized and Priority Driven: Manage cases independently and complete reporting based on guidance.
• Exceptional Soft Skills: Preferred experience in social work or behavioral health, with strong soft skills for client interaction.
• Customer-Facing Experience: Experience in customer service roles, especially those involving coordination and interaction with clients.

Field Work

• Field Visits: Conduct case visits, which may include walking on uneven terrain and exposure to the elements, insects, and wildlife.

Technical Skills

• Online Systems and Applications: Proficient in using smartphones (Android), Microsoft applications, and web-based systems like Teams and SharePoint.

Minimum Qualifications

• 2-5 years of case management or community support program experience.
• Ability to work in the Roswell, NM office.

Preferred Qualifications

• Experience with multiple service providers and state/federal programs.
• Knowledge of trauma-informed care, active listening, and cultural competency.
• Experience with CDBG-DR or other HUD programs.
• Bilingual (English/Spanish) preferred.
• Bachelor’s degree in Behavioral Science, Social Work, Communication, Public Health, or Health and Human Services.

Plexos Group’s Commitment to Diversity and Inclusion

Plexos Group LLC is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to Apply

If you are interested in joining a dynamic team dedicated to disaster recovery and community support, APPLY HERE.

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Frequently Asked Questions (FAQ)

1. What is the primary role of a Disaster Case Manager?

A Disaster Case Manager provides comprehensive case management services to individuals affected by disasters, assessing their needs, matching them with available resources, and offering ongoing support.

2. What qualifications are required for this position?

Minimum qualifications include 2-5 years of case management or community support program experience. Preferred qualifications include experience with state and federal programs, knowledge of trauma-informed care, and a Bachelor’s degree in a relevant field.

3. What kind of fieldwork is involved in this role?

Fieldwork may include conducting case visits, walking on uneven terrain, spending time outside for inspections, and occasionally walking to sites. This may involve exposure to the elements, insects, and wildlife.

4. What benefits does Plexos Group offer?

Plexos Group offers a competitive base salary of $28/hr, along with comprehensive benefits including medical, vision, and dental insurance, as well as a 401(k) plan.

5. How does Plexos Group ensure diversity and inclusion in the workplace?

Plexos Group is committed to providing an inclusive workplace environment free from discrimination. We recognize the importance of a diverse workforce and ensure all qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or protected veteran status.

Why Join Plexos Group?

Impactful Work

As a Disaster Case Manager, you will have the opportunity to make a significant impact on the lives of wildfire survivors in Ruidoso, NM. Your work will directly contribute to the recovery and resilience of the community, helping individuals and families rebuild their lives.

Professional Growth

Plexos Group offers numerous opportunities for professional development and growth. By participating in staff meetings, trainings, and educational workshops, you will continually enhance your skills and knowledge in disaster case management and community support.

Supportive Environment

At Plexos Group, we foster a supportive and collaborative work environment. You will work alongside a team of dedicated professionals who are passionate about making a difference. Our commitment to diversity and inclusion ensures that all employees feel valued and respected.

Competitive Compensation

We offer a competitive salary and comprehensive benefits package, including medical, vision, and dental insurance, as well as a 401(k) plan. We believe in rewarding our employees for their hard work and dedication.

Conclusion – Disaster Case Manager at Plexos Group

Joining Plexos Group as a Disaster Case Manager offers a unique opportunity to make a meaningful impact on the lives of wildfire survivors in Ruidoso, NM. With a strong commitment to diversity and inclusion, comprehensive training, and a supportive work environment, Plexos Group provides the ideal platform for professionals dedicated to helping communities recover and thrive.

For more information, visit the Plexos Group website and explore the opportunities available to join a team of experts committed to making a difference.